REPORT A CLAIM
Normal Office and Business Hours: Mon-Fri, 8:30AM - 5:00 PM EST
We can always be reached by telephone & email.
Call us anytime, for any reason. Every call is important to us:
Direct: (321) 684-7018
Toll Free: (877) 576-0061
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Email: claims@ncpgroup.net
Please include a Notice of Loss and a Declarations page in your email
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In order to best serve our clients, we are able to receive losses in several different ways:
Electronic Transfer
Our preferred method is by electronic transfer of claims from our clients claim system directly into ours. This is accomplished through a simple file transfer process (usually in XML or delimited text format) and assures the highest speed and accuracy of claim transfer. This process streamlines the administrative process and allows us to assign claims immediately upon receipt.
For those clients who are interested in learning more about this process, contact Dave String at
(321) 684-7017
Losses can be sent directly to our new claim reporting mailbox where it will be immediately identified, created and assigned to an adjuster. This process works well for companies who can attach PDF documents and send complete policy information with their assignments.
To send directly to our claim mailbox, simply address your email along with a Notice of Loss and a copy of the Declarations page to claims@ncpgroup.net.
Facsimile
For those clients who prefer this method, we maintain a 24/7 fax presence where your submissions will be immediately identified, created and assigned to an adjuster.
Our fax reporting line is:
(321) 338-2920